By entering or using the Fort Worth Badminton & Pickleball facility, you agree to these policies.
Front desk staff can enroll you with 24x7 access. Additional fees will apply based on your current member plan type. There is a one-time registration fee charged at the time of registration. Registration fees are not refundable upon account cancellation/termination. When an account is cancelled/terminated, the account is fully closed out. Re-instating a membership will require a new registration fee as applicable at that time.
Only non-marking shoes are allowed. Anyone playing with marking shoes that can leave marks on the badminton or pickleball courts will be fined. Fine for playing with marking shoes: $200.
Yes. Fort Worth Badminton & Pickleball has CCTV to monitor the facility's entry/exit points as well as public walkways and courts. Footage is saved for several days but eventually gets overwritten. Fort Worth Badminton & Pickleball holds all rights to any photos and videos taken within the premises including CCTV footage, and can use the footage for various purposes such as security-related evidence, live streaming of matches, and social media posts. Members can review footage to trace lost items by visiting the front desk. Please note: while cameras are in place, we do not guarantee that all areas or incidents will be captured. You are fully responsible for your personal belongings at all times.
The management of Fort Worth Badminton & Pickleball prohibits solicitation of its members and patrons by any third party on the premises (inside and on our property). This includes offering to sell goods or services, trading products, discouraging members from buying from our pro shop, soliciting members to join a different facility, and delivering/exchanging sports products purchased from third parties. Violators will be asked to leave and may be banned. Membership termination may apply.
Courts are reserved for training based on the schedule. Any exceptions need Coach approval. Check the schedule board for daily training courts.
Registration fees: A one-time membership initiation fee charged at the time of enrollment. Not refundable upon account cancellation. Monthly fees: Recurring charges to maintain your membership. Once an account is cancelled, a new registration fee will be charged prior to re-enrollment. Fort Worth Badminton & Pickleball reserves the right to adjust membership fees or other charges over time.
No. Training can only be offered by a Fort Worth Badminton & Pickleball coach under our curriculum. Any type of training by a non-FWBC coach is strictly prohibited. Violators will have their membership terminated immediately.
Always email our support team 30 days ahead of your next billing date. No refunds on registration fees, annual membership after contract commences, membership dues not meeting the notification period, failure to attend a scheduled class, unscheduled cancellations by staff, facility closures due to natural disaster or force majeure, or after-hours access fees.
Any membership changes have a $10 charge and need to be requested in writing via email. Changes take 1–4 working days. Cancellation requires 30-day written notice. There is no membership hold option. Verbal or phone requests will not be entertained.
Fort Worth Badminton & Pickleball is not liable for lost, stolen, or damaged property. Inquire in person at the Front Desk for lost articles. Phone inquiries are not allowed. To claim an item, provide a valid photo ID and accurately describe the item. The lost items bin is regularly emptied — unclaimed items are discarded or donated.
Fort Worth Badminton & Pickleball hosts several tournaments per year. During tournaments, FWBC holds the right to close open play. Check with the front desk or our events page for the current tournament schedule.
Only checked-in members are allowed to play during open play per their plan. Non-members need a day pass from the front desk. Parents accompanying kids to classes cannot play unless they are members or have a pass. Non-members found on courts without a day pass may be fined $250. Members escorting friends inside without a pass risk membership termination + $250 fine.
Fort Worth Badminton & Pickleball expects patrons to conduct themselves with respect and courtesy at all times. Unacceptable behavior — including bullying, harassment, threats, profanity, racial slurs, obscene gestures, fighting, physical abuse, or unwelcome solicitation — can lead to immediate membership cancellation.
No. After-hours access is only for the authorized access holder. You cannot let others into the facility using your pass. If someone asks, politely inform them they can obtain their own 24/7 access pass at the front desk during regular hours. Guests need their own membership before entering.
Each player can play for 20 minutes and rebook by placing a racket on the next available hook. Max 4 rackets per doubles hook, 2 per singles hook. Players waiting in queue can request the court after 20 minutes or 2 games. Please be courteous and vacate promptly. Keep phones on silent. Placing more than 1 racket on hooks is prohibited — violators may be fined and membership terminated.
All sales are final. No refunds or exchanges. Please ensure your selection carefully before purchasing. Shoes and wearable merchandise cannot be returned. Products are available for purchase only — we do not offer loaners or demo products for testing.